BN

Billing & Dunning

Every declined card is a member at risk — work the board daily

Collected this cycle

$4,935

At risk (failed + past due)

$184

5 accounts
Scheduled

$2,063

First-attempt success

72%

Target 92%

Failed

2
$68

Quinn Palmer

$39

Month-to-Month · Visa ••4412

Due Aug 18, 20262 attempts

Wes Hoffman

$29

12-Month Commit · Visa ••4412

Due Jul 29, 20263 attempts

Past due

3
$116

Luis Kaur

$25

Student / Military · ACH ••2274

Due Aug 16, 20264 attempts

Andre Kaur

$29

12-Month Commit · ACH ••2274

Due Aug 10, 20263 attempts

Yusuf Delgado

$62

Family (2+) · ACH ••2274

Due Aug 6, 20262 attempts

Scheduled

15
$2,063

Yusuf Tran

$29

12-Month Commit · Visa ••7761

Due Aug 20, 2026

Mona Xu

$39

Month-to-Month · Visa ••4412

Due Aug 9, 2026

Diego Ramsey

$299

Annual Paid-In-Full · Amex ••1003

Due Jul 22, 2026

Rosa Jenkins

$299

Annual Paid-In-Full · Visa ••7761

Due Jul 8, 2026

Priya Underwood

$25

Student / Military · Visa ••4412

Due Aug 17, 2026

Xena Kaur

$25

Student / Military · Visa ••7761

Due Aug 19, 2026

Tania Bennett

$29

12-Month Commit · Amex ••1003

Due Jul 12, 2026

Brett Whitfield

$299

Annual Paid-In-Full · Visa ••4412

Due Aug 20, 2026

Wes Yates

$299

Annual Paid-In-Full · Visa ••4412

Due Jul 23, 2026

Zoe Kaur

$39

Month-to-Month · Amex ••1003

Due Jul 24, 2026

Dana Salas

$25

Student / Military · ACH ••2274

Due Jul 20, 2026

Uri Ramsey

$29

12-Month Commit · Amex ••1003

Due Jul 14, 2026

Sam Ibarra

$299

Annual Paid-In-Full · Visa ••7761

Due Jul 11, 2026

Marcus Xu

$299

Annual Paid-In-Full · Visa ••4412

Due Jul 9, 2026

Noah Lombardi

$29

12-Month Commit · ACH ••2274

Due Aug 7, 2026

Recovered / paid

53
$4,935

Tania Whitfield

$39

Month-to-Month · Visa ••7761

Due Jul 22, 2026

Quinn Foster

$39

Month-to-Month · ACH ••2274

Due Jul 17, 2026

Farah Delgado

$299

Annual Paid-In-Full · Visa ••4412

Due Jul 7, 2026

Sam Nakamura

$39

Month-to-Month · ACH ••2274

Due Jul 17, 2026

Noah Ibarra

$299

Annual Paid-In-Full · Visa ••4412

Due Aug 17, 2026

Mona Kaur

$29

12-Month Commit · Mastercard ••8890

Due Jul 8, 2026

Elena Nakamura

$299

Annual Paid-In-Full · Mastercard ••8890

Due Aug 5, 2026

Brett Nakamura

$29

12-Month Commit · Amex ••1003

Due Jul 21, 2026

Olive Underwood

$62

Family (2+) · Amex ••1003

Due Jul 19, 2026

Tyler Delgado

$39

Month-to-Month · Visa ••4412

Due Jul 7, 2026

Tania Salas

$39

Month-to-Month · Visa ••4412

Due Jul 28, 2026

Brett Ortega

$39

Month-to-Month · ACH ••2274

Due Jul 25, 2026

Camille Jenkins

$29

12-Month Commit · Visa ••4412

Due Jul 29, 2026

Elena Kaur

$299

Annual Paid-In-Full · Amex ••1003

Due Jul 30, 2026

Quinn Alvarez

$299

Annual Paid-In-Full · Visa ••4412

Due Aug 17, 2026

Jordan Ibarra

$299

Annual Paid-In-Full · Amex ••1003

Due Jul 28, 2026

Priya Ellis

$299

Annual Paid-In-Full · Visa ••4412

Due Jul 28, 2026

Nina Nakamura

$299

Annual Paid-In-Full · Visa ••4412

Due Jul 18, 2026

Kara Delgado

$29

12-Month Commit · Visa ••7761

Due Aug 9, 2026

Pablo Kaur

$25

Student / Military · Amex ••1003

Due Jul 7, 2026

Chris Delgado

$29

12-Month Commit · Visa ••7761

Due Aug 10, 2026

Jordan Ortega

$25

Student / Military · Visa ••4412

Due Jul 25, 2026

Farah Hoffman

$29

12-Month Commit · Visa ••7761

Due Jul 23, 2026

Delia Jenkins

$299

Annual Paid-In-Full · Amex ••1003

Due Aug 1, 2026

Farah Choi

$29

12-Month Commit · Amex ••1003

Due Jul 18, 2026

Noah Xu

$25

Student / Military · Visa ••4412

Due Jul 10, 2026

Colton Garza

$29

12-Month Commit · ACH ••2274

Due Aug 6, 2026

Farah Mercado

$62

Family (2+) · Visa ••7761

Due Jul 26, 2026

Emmett Lombardi

$29

12-Month Commit · Mastercard ••8890

Due Aug 18, 2026

Rosa Ellis

$299

Annual Paid-In-Full · Amex ••1003

Due Aug 15, 2026

Tania Palmer

$29

12-Month Commit · Amex ••1003

Due Jul 29, 2026

Emmett Garza

$25

Student / Military · Visa ••7761

Due Jul 18, 2026

Emmett Kaur

$25

Student / Military · Visa ••7761

Due Jul 8, 2026

Luis Kaur

$29

12-Month Commit · Visa ••4412

Due Jul 29, 2026

Priya Ortega

$25

Student / Military · Visa ••7761

Due Jul 11, 2026

Chris Ortega

$25

Student / Military · Mastercard ••8890

Due Jul 29, 2026

Jamal Quintero

$39

Month-to-Month · Visa ••4412

Due Jul 26, 2026

Chris Quintero

$29

12-Month Commit · Mastercard ••8890

Due Jul 23, 2026

Jamal Garza

$62

Family (2+) · Amex ••1003

Due Jul 9, 2026

Priya Hoffman

$62

Family (2+) · Amex ••1003

Due Aug 6, 2026

Priya Jenkins

$25

Student / Military · Amex ••1003

Due Aug 11, 2026

Jordan Ramsey

$29

12-Month Commit · ACH ••2274

Due Aug 14, 2026

Noah Ellis

$25

Student / Military · Visa ••4412

Due Jul 15, 2026

Delia Underwood

$29

12-Month Commit · Visa ••7761

Due Aug 18, 2026

Priya Vargas

$29

12-Month Commit · Visa ••4412

Due Jul 29, 2026

Priya Quintero

$29

12-Month Commit · Visa ••4412

Due Aug 12, 2026

Elena Underwood

$299

Annual Paid-In-Full · Amex ••1003

Due Aug 4, 2026

Aaliyah Lombardi

$25

Student / Military · Visa ••4412

Due Jul 26, 2026

Zoe Yates

$299

Annual Paid-In-Full · Visa ••7761

Due Aug 15, 2026

Hank Ellis

$29

12-Month Commit · Visa ••7761

Due Jul 7, 2026

Delia Tran

$29

12-Month Commit · ACH ••2274

Due Jul 22, 2026

Yusuf Xu

$25

Student / Military · Mastercard ••8890

Due Jul 13, 2026

Brianna Bennett

$29

12-Month Commit · Visa ••7761

Due Jul 24, 2026

Refunded

1
$39

Elena Xu

$39

Month-to-Month · Visa ••4412

Due Aug 8, 2026

Plan mix

  • 12-Month Commit
    25 · $29
  • Annual Paid-In-Full
    18 · $299
  • Student / Military
    15 · $25
  • Month-to-Month
    11 · $39
  • Family (2+)
    5 · $62