Settings
Configuration for the Next Level Fitness club
Club profile
Membership plans
| Plan | Price | Billed | Commitment | Includes |
|---|---|---|---|---|
| Month-to-Month | $39 | month | No contract | 24/7 access · All equipment · Cancel anytime |
| 12-Month Commit | $29 | month | 12 months | 24/7 access · 1 guest pass/mo · Locked rate |
| Annual Paid-In-Full | $299 | year | 12 months prepaid | 24/7 access · 2 PT sessions · Free NLF tee |
| Student / Military | $25 | month | No contract | 24/7 access · ID verification required |
| Family (2+) | $62 | month | No contract | 2 members · +$18 per add-on · 24/7 access |
| Day Pass | $15 | one-time | Single visit | Full facility · Waiver required |
Automations & follow-up cadences
Speed-to-lead
New lead → call task within 15 minutes, text if unanswered at 30.
Tour reminders
SMS 24h and 2h before a booked tour, no-show task if missed.
Trial close sequence
Day 1 welcome, day 3 check-in, day 5 offer, day 7 close call.
Onboarding 30/60/90
Milestone check-ins for every new member.
At-risk re-engagement
No check-in for 14 days → text + save task to the advisor.
Dunning ladder
Retry declined card day 1, 3, 7 with escalating messaging.
Renewal outreach
Contract ending in 30 days → renewal conversation task.
Birthday & anniversary
Automatic text with a guest pass.
Referral ask
Health score above 75 for 60 days → referral invite.
Lead sources
Instagram BioWalk-inReferralGoogle SearchPaid SocialCommunity EventWebsite Form
Member lifecycle stages
OnboardingEngagedAt RiskSave AttemptWon BackChurned